Total Quality Management Mock Test 7

10%

Question 1 of 10

1. The collection of all the results of an operation can be called as __________ in statistics.

Population

Sample

Sampling

Random

Question 1 of 10

Question 2 of 10

2. Which of the following is not a benefit of FMEA?

Maximize late changes and associated cost

Prioritize product/process deficiencies

Document and track actions taken to reduce risk

Increase in customer satisfaction

Question 2 of 10

Question 3 of 10

3. Benchmarking requires managers who understand the reasons for performance variation.

False

True

Question 3 of 10

Question 4 of 10

4. Which of the following is not a measure of central tendency?

Median

Mean

Mode

Range

Question 4 of 10

Question 5 of 10

5. The data set for measuring height of an object which is 80 cm includes five readings which are 40.5 cm, 81 cm, 72 cm, 48 cm, 50 cm. What can be the conclusion made by this study?

Data is precise but not accurate

Data is not precise but accurate

Data is precise and accurate

Data is neither precise nor accurate

Question 5 of 10

Question 6 of 10

6. If the standard deviation is zero, what comment can we make on the type of normal curve formed?

Data spread around the mean value is more in the negative x-axis only

No curve is formed

Data spread around the mean value is less

Data spread around the mean value is more

Question 6 of 10

Question 7 of 10

7. Trade secrets may be a challenge in competitor benchmarking.

False

True

Question 7 of 10

Question 8 of 10

8. ‘Random causes of variations’ in any manufacturing process are inevitable.

False

True

Question 8 of 10

Question 9 of 10

9. What is not benchmarking?

Systematic search for imitating competitors

Systematic search for best practices

Systematic search for highly effective operating procedures

Systematic search for innovative ideas

Question 9 of 10

Question 10 of 10

10. Which of the following is not a challenge to functional benchmarking?

Common functions are difficult to find

Takes less time compared to internal benchmarking

Variation in corporate culture

Takes more time than internal benchmarking

Question 10 of 10