Professional Communication Mock Test 10

Question 1 of 20

1. Which of these types of listening is followed by skilled listeners?

Focused listening

Evaluative listening

Empathetic listening

Attentive listening

Question 1 of 20

Question 2 of 20

2. Which of these should be avoided for an effective speech?

Preparation of speech

Planning of speech

Organisation

Long sentences

Question 2 of 20

Question 3 of 20

3. Hearing means perceiving with ears.

False

True

Question 3 of 20

Question 4 of 20

4. _______ is the last step of the listening process.

Receiving

Stop talking

Interpreting

Responding

Question 4 of 20

Question 5 of 20

5. Which of these must be avoided for effective communication?

Politeness

Listening

Sharing of activity

Ambiguity

Question 5 of 20

Question 6 of 20

6. Which of these should be avoided in pre-listening analysis?

Prejudices

Patience

Mental discipline

Concentration

Question 6 of 20

Question 7 of 20

7. Which of these does not come under the four S’s?

Simplicity

Strength

Shock

Sincerity

Question 7 of 20

Question 8 of 20

8. Which of these is not a method for upward communication?

Open-door policy

Suggestion boxes

Complaints

Scolding

Question 8 of 20

Question 9 of 20

9. A well organised talk is a _______ talk.

random

structured

long

short

Question 9 of 20

Question 10 of 20

10. Which of these occur because of difference in language?

Cultural barriers

Speech decoding

Linguistic barriers

Physical barriers

Question 10 of 20

Question 11 of 20

11. Which of these factors is not required to determine the purpose of speech?

Providing information

Accepting ideas

Discouragement

Entertainment

Question 11 of 20

Question 12 of 20

12. In which of these types of listening, does the listener feel grateful?

Superficial listening

Appreciative listening

Attentive listening

Evaluative listening

Question 12 of 20

Question 13 of 20

13. Which of these should be avoided in the message of a speech?

Voice Modulation

Confusion

Politeness

Clarity

Question 13 of 20

Question 14 of 20

14. Which of these is the most common type of grapevine?

Gossip chain

Cluster chain

Single strand chain

Probability chain

Question 14 of 20

Question 15 of 20

15. On the basis of nature, communicating can be of two types.

True

False

Question 15 of 20

Question 16 of 20

16. Which of these is a type of informal communication?

Grapevine

Instructions

Orders

Reports

Question 16 of 20

Question 17 of 20

17. One-way communication is the most democratic way of communication.

False

True

Question 17 of 20

Question 18 of 20

18. Communication should serve as a conflict- reduction exercise.

True

False

Question 18 of 20

Question 19 of 20

19. Rumors spreading in any organization follow the grapevine.

True

False

Question 19 of 20

Question 20 of 20

20. Which of these is not a type of grapevine?

Cluster

Rope

Gossip

Probability

Question 20 of 20

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